Chatbot are usually stateful services remembering previous commands. A chatbot is a type of software that conducts a conversation via auditory or textual methods. Most of us have interacted with chatbots while online shopping or planning a holiday. Logistic includes tangible goods such as material equipment and supplies. Logistics can be benefited using chatbots by improving customer-facing operations and supply chain operations. Chatbots do not make mistakes and they are intuitive and easy to use. There are two modules in this online logistics system namely, Admin and Chatbot. Chat where we can chat using AI chatbot. Admin can login using credentials. There you can add questions and give main three keywords. We can enter the message by typing “hi” where AI chatbot will reply with hello greetings. As per the question asked, it will give response accordingly.
- User can get basis information by chatting.
- It is user friendly.
- This will save time and money.
- This application requires active internet connection.
- User needs to enter correct data or else it behaves abnormally.