The recent decade has witnessed a significant boom in Technology. Technology has become more user-friendly and accessible over the years. This improvement in accessibility has led to dramatic growth in the number of users. Providing individual technical support to each and every customer could often prove to be hectic and tedious.
This Chatbot Assistant is developed to help customers get technical help for their queries. Moreover, the user-friendly design of this project improves accessibility for users. As the number of users within a system grows, their queries and issues will also inadvertently increase. Tackling each and every query personally could prove to be expensive, time-consuming and inefficient.
This Chatbot Assistant aims to streamline the process of providing technical help by automating the process. Instead of waiting for their issues to be resolved by a representative, users can directly approach the chatbot for help and get the answers to their questions. Moreover, the easy-to-use nature of this system improves accessibility for the customers.
Considering the anomalies in the existing system computerization of the whole activity is being suggested after the initial analysis. The web application is developed using Django Framework with Python as a programming language. In this project, there is one major module which is the user module.
The user has to register their account using their basic details and then they can log in with their username and create a password. Lo gin to the system using username and password. After logging in, the user can chat with the chatbot and edit its personal details.
- It is user-friendly.
- The system will provide answers to their technical queries instantly.
- It saves time and the issues are resolved in less time.